Return & Exchange
How do I process an exchange or refund?
In order for your exchange or refund to be processed, you must notify us of your request in one of the following ways.
- Email: firstname.lastname@example.org
- Telephone: 0850 303 04 74
- Description: You can send your request in writing with the product you will be returning.
You can make a refund with the shipping information reported.
Note: The return process of damaged and missing items will not be approved.
Repayments can take between 2-14 days depending on the banks' systems.